A smile goes a long way

Seniuci Nai at her stall. Picture: JOHN KAMEA

CUSTOMER service is a business principle that Seniuci Nai believes in. As a former employee of the hospitality industry, she knows how a smile goes a long way and that first impression lasts. Last year, the Namuaimada housewife, from the province of Ra, resigned from work so she could be close to her sick mum. […]

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